1. How do I install the LED motion sensor light? Installation is completely tool-free! Simply peel the backing off the included magnetic adhesive iron sheets, stick them to your desired clean surface, and snap the LED bar light magnetically onto the sheets. You can easily detach the light bar at any time for convenient charging.
2. How do I adjust the brightness and change the modes? Short press the button to cycle through the modes: 1st press for Constant Light, 2nd for Night Sensing (only activates in the dark), 3rd for All-Day Sensing, and 4th to turn it off. To adjust the brightness, switch to Constant Light mode and long-press the button until you reach your desired brightness level.
3. How will I know when the light is fully charged? The light features a built-in indicator next to the charging port. It will glow red while the light is actively charging and will automatically turn off once the battery is fully charged and ready for use. Be sure to fully charge the device before your first use!
4. What is the shipping time and fee for this product? Qeepin offers FREE worldwide shipping with a tracking number and fully insured delivery. We use multiple global warehouse locations to ensure the fastest possible delivery. Orders are dispatched within 1 to 3 days. Delivery takes 4 to 11 days for the USA and UK, and up to a few extra days for other international destinations. In the rare event of a shipment issue, Qeepin handles free reshipments. You can track your order 24/7 on our tracking page.
5. Where is the best and safest place to buy this original product? The original product is exclusively available directly from Qeepin.com. Other platforms offering this may be selling unauthorized copies. For a secure shopping experience, always order directly from the official Qeepin store, where we offer all major payment options including Credit/Debit cards, PayPal, Shop Pay (Buy Now, Pay Later), and Klarna.
6. What is the return and refund policy? We offer a hassle-free, customer-first return policy. If your item arrives with any issues or defects, we will send a free replacement immediately without making you wait through a lengthy return process. If you are still not completely satisfied, we offer a full refund guarantee. Your satisfaction is our top priority.
7. How can I contact customer support if I have questions? Our dedicated support team is available 24/7. You can reach out to us anytime at
[email protected] or use the AI helper and live chat widget located at the bottom right of our website for instant assistance.
8. Are there any customer reviews or ratings for Qeepin? Yes, Qeepin is a highly rated and trusted brand. While we keep our website design clean without cluttered review widgets, we proudly maintain a 4+ star rating on the Shop App network and a 4.3+ star rating on verified platforms like Trustpilot, reflecting our commitment to premium product quality and exceptional customer satisfaction.