1. How do the motion sensor modes work? The wall lamp features a smart sensor with a 120-degree angle and a 3-meter detection range. It has two modes: "Night Mode" (turns on only in the dark when motion is detected) and "All-Day Mode" (turns on whenever motion is detected, regardless of ambient light). The light automatically shuts off after 25 seconds of no movement.
2. Do I need an electrician to install this light? Not at all! This wireless wall sconce requires no hardwiring. You can easily install the magnetic base using either the included heavy-duty adhesive tape for a damage-free setup, or use the provided screw accessories for a more permanent mount.
3. How is the lamp powered and charged? The sconce features a built-in 1200mAh rechargeable battery, completely eliminating the need for cords. When it runs out of power, simply detach the light head from its magnetic base and charge it using the included Type-C USB cable.
4. What is the shipping time and fee for this product? Qeepin offers FREE worldwide shipping with a tracking number and fully insured delivery. We use multiple global warehouse locations to ensure the fastest possible delivery. Orders are dispatched within 1 to 3 days. Delivery takes 4 to 11 days for the USA and UK, and up to a few extra days for other international destinations. In the rare event of a shipment issue, Qeepin handles free reshipments. You can track your order 24/7 on our tracking page.
5. Where is the best and safest place to buy this original product? The original product is exclusively available directly from Qeepin.com. Other platforms offering this may be selling unauthorized copies. For a secure shopping experience, always order directly from the official Qeepin store, where we offer all major payment options including Credit/Debit cards, PayPal, Shop Pay (Buy Now, Pay Later), and Klarna.
6. What is the return and refund policy? We offer a hassle-free, customer-first return policy. If your item arrives with any issues or defects, we will send a free replacement immediately without making you wait through a lengthy return process. If you are still not completely satisfied, we offer a full refund guarantee. Your satisfaction is our top priority.
7. How can I contact customer support if I have questions? Our dedicated support team is available 24/7. You can reach out to us anytime at
[email protected] or use the AI helper and live chat widget located at the bottom right of our website for instant assistance.
8. Are there any customer reviews or ratings for Qeepin? Yes, Qeepin is a highly rated and trusted brand. While we keep our website design clean without cluttered review widgets, we proudly maintain a 4+ star rating on the Shop App network and a 4.3+ star rating on verified platforms like Trustpilot, reflecting our commitment to premium product quality and exceptional customer satisfaction.