Visit us for the ultimate Emma Bridgewater experience and discover behind the scenes of our Victorian factory where you’ll learn about our traditional pottery production methods and see our specialist decorating technique for yourself, followed by a session in the decorating studio to design your own masterpiece of Emma Bridgewater pottery – select a piece of your choice up to the value of £20.

Details: 

10am Breakfast in the Café – choose on arrival from Full English, Vegetarian or Vegan breakfast along with hot drinks 

11am Decorating Studio – choose to decorate a piece of pottery of your choice, up to the value of £20 and decorate with our sponges, paints and brushes to create your own design. 

1.30pm Factory Tour - Please arrive 15 minutes before the your booked tour time. We’re sorry but we are not able to take late comers onto the factory once the tour has begun.

Available Monday to Thursdays (manufacturing closed at weekends)

Price: £52 per person – max of 6 people per booking. Unfortunately, our tour isn’t suitable for children under 5.

Other options include our Afternoon Tea Experience Day in our Stoke cafe!

We are pleased to offer a free carer ticket for any customer requiring a companion to enable them to visit us. Carers tickets can be booked by emailing [email protected] and our team will respond and confirm by our team. To ensure your Carers Ticket is allocated, please email us at the time of booking your tickets. Read our Help Article for full details.

Please note that any bookings required within 24 hours of ordering must be placed before 2pm. Any orders placed after 2pm cannot be fulfilled as we need to prepare schedules for the coming day.

We’re not able to store suitcases or rucksacks or any customer luggage while you are visiting the factory due to lack of space and security risks. We advise leaving luggage either in your vehicle or at your hotel reception.

Please be advised that decorated pottery will only be delivered to the address listed on the booking form we’re unable to deliver to multiple addresses. To amend your address prior to your visit please contact customer services at [email protected]